In this episode, Mike Minkler shares what he has learned from 16 years of building and evolving his IT business in St. Louis.
He talks through the shift from reactive support to a proactive managed services model, why standardization became essential for growth, and how cybersecurity is now a core part of every client relationship.
Mike also dives into collaboration across franchisees in the St. Louis market and how that partnership model has helped accelerate success. Plus, he shares how his team is approaching AI and using it to improve efficiency and deliver better service.
If you are looking to grow smarter, reduce issues, and stay ahead in a changing tech landscape, this episode offers practical insight you can apply right away.
