About Us

Our Mission

To empower the world’s small to medium-sized businesses by
providing innovative technology solutions and managed IT services.

Help Empower Businesses Learn about the SMB market >

Our History

CMIT Solutions, Inc., has grown into the leading provider of IT solutions for small businesses by recognizing demand, harnessing the power of local offices run by entrepreneurs, and remaining ahead of the game with the most current and most reliable technology solutions.

The Beginning

CMIT Solutions launched in the ‘90s as a provider that catered mostly to household computer service and repairs. Over the next decade, small to medium-sized businesses (SMBs) would beef up their adoption of computerization. By the early 2000s, it was clear that the IT needs of SMBs were being overlooked.

Foundation

CMIT Solutions morphed to deliver enterprise-scale IT solutions for SMBs at an affordable price. The value proposition hit such a sweet spot that the franchise has rapidly increased its North American footprint ever since. There are now over 260 locations in 33 states.

Growth

The franchise has followed a strategic growth plan over the years, providing a comprehensive suite of IT solutions. SMBs lean on CMIT Solutions to attend to their computing needs so they can focus on their specialties. We stay focused on long-term strategic growth by strengthening support systems at the franchisee and franchisor levels.

What’s ahead?

As the computing and cybersecurity needs of SMBs become increasingly complex, expect CMIT Solutions to forge an even stronger niche in the $1.7 trillion U.S. information technology industry. If you’re ready to lean on your sales and marketing or technology background to help SMBs grow, check out what CMIT Solutions has to offer in 2020 and beyond.

A long road of excellence.

Building a new business from the ground up can be immensely difficult, expensive, and inherently risky. As an IT franchise owner with CMIT Solutions, you’ll know what to expect: established business services and a proven track record helping small to medium-sized businesses overcome technological hurdles. But that’s just the beginning.

Certified as a World-Class Franchise® since 2006

CMIT Solutions was again certified as a 2021 World-Class Franchise® by the Franchise Research Institute®. The recognition came after completing an independent franchisee validation survey conducted by the Franchise Research Institute, in which a significant portion of all CMIT Solutions franchisees participated. The survey was designed to determine the quality of 10 key metrics crucial to franchisee success within the CMIT Solutions Franchise system.

Founder and CEO of the Franchise Research Institute

Jeff Johnson

“High ratings from franchisees, when obtained confidentially, are evidence that a franchisor consistently meets or exceeds franchisee expectations. CMIT Solutions understands this concept, and they work diligently to monitor and improve the support they provide to their franchisees.”

Excellence in franchising

CMIT Solutions has prided itself on being a widely recognized frontrunner among IT support providers for small to medium-sized businesses in the United States. That reputation was once again verified in 2022 with the ranking of #34 in Top Franchises for less than $150,000 category and #212 in the overall Franchise 500® list. In 2021, CMIT was Ranked #1 in IT Services and #73 in Top Franchises for Veterans by Entrepreneur Magazine. The Franchise 500® is a purely objective ranking of businesses that use the franchise model based on financial strength, stability growth rate, and size of the system, and is not a sponsored ranking that requires a “token sponsorship fee.”

Download the franchise report.

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Franchise Development Team

Meet the team that will help guide you through the process to CMIT Solutions ownership.

Lisa Montanio

Franchise Development Director

Chris Kirk

Sales Development Representative

Sales Operations Manager

Anne Marie

Our management team.

CEO

Roger Lewis

Roger has co-founded two technology companies. Through his expertise in technology, marketing, and sales, he helped to rapidly grow them into market leaders and guide them through successful acquisitions. Roger is an honors graduate from Louisiana Lafayette with a degree in computer science.

VP of Operations

Tara Osborn

Tara plays a pivotal role in fostering synergy across critical departments including operations, service delivery, and marketing. Tara is the co-founder of Endurance House International, a pioneering retail concept franchise. Acquired in 2018, Tara’s innovative marketing strategies catalyzed the transformation of Endurance House into the ultimate destination for enthusiasts of endurance activities.

CFO

Bill Bala

Bill has over 25 years of experience in companies ranging from Large Fortune 50 companies down to small software startups. He also ran his own business as a franchisee in a national sandwich concept. Bill is originally from Chicago and attended Northern Illinois University and continues to be a big Chicago sports fan.

Director of Learning and Development

Caitlin Huber

Caitlin Huber has over a decade of experience in adult education and holds a Master’s degree from Texas A&M University. She focuses on cultivating learning experiences tailored to diverse learners’ needs, empowering every Franchisee to succeed. She champions continuous learning initiatives to enhance both organizational excellence and individual growth.

Service Delivery Director

Stuart Hentschel

Stuart has owned and operated small businesses since 1989. After graduating from Oklahoma State University with a degree in finance, he and his brother opened a successful restaurant chain in Austin, TX. His background includes accounting, entrepreneurship, and technology expertise.

Director of Marketing

Tom McAllister

Tom is an experienced growth marketer with a decade of expertise in B2B SAAS, data centers, and tech communications. He has effectively driven change and enhanced performance through focused marketing strategies across both startups and established enterprises. Tom is a proud graduate of the University of Nevada Las Vegas – Go Rebels!

Apply Now

Your journey with CMIT Solutions has just begun. Fill out this form to get in touch with a representative who can help you navigate through the process of owning a CMIT Franchise.

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