Featured Franchise Spotlight Episode 01: “The AI-Powered Advisor: How Billy Solano is Humanizing the Future of IT”

Welcome to the start of a brand-new year and a brand-new season of the podcast.

We’re kicking off 2026 with a conversation that sets the tone for what this season is all about: real stories, real lessons, and honest conversations about cybersecurity and business risk.

In today’s episode, you’ll hear from Billy Solano, who shares the cybersecurity wake-up call that reshaped how he thinks about protecting his business. Beyond the firewalls and software, Billy is on a mission to humanize IT; moving past the jargon to focus on the people and the relationships at the heart of technology.

What started as a single incident quickly became a turning point that forced tough questions about preparedness, responsibility, and what it really means to be secure in a digital world.

This isn’t a technical deep dive. It’s a real-world story that many business owners will recognize and one that serves as a vital reminder as we head into a new year.

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