FAQs

1. What will it cost to open a CMIT franchise? 

The franchise fee ranges from $49,950 to $60,450. The total investment range, including the franchise fee and six months of working capital, is from $101,950 to $154,950. 

For more information, visit the Investment Cost page.

2. Does CMIT provide financing options or discounts? 

CMIT does not offer in-house financing, but we can provide contacts for external financing. We offer a 20% discount on the franchise fee to all U.S. veterans. 

3. What are the primary responsibilities of a CMIT franchisee? 

CMIT owners focus on managing the business. They are primarily responsible for acquiring and developing clients and building a team to deliver premium IT support. These responsibilities are streamlined by CMIT’s world-class sales, service delivery training, and marketing programs. CMIT owners manage all financial and operational aspects of the business. 

4. What type of training does CMIT provide? 

CMIT provides a comprehensive training program consisting of pre-training and on-site training. Pre-Training is designed to help you set up your business. You will complete a list of tasks to establish your business, meet some of our important vendors, learn the basics of our tools, and gain foundational information about our marketing, sales, and service delivery practices. On-site training provides a deep dive into the best practices of marketing and sales. You will work through multiple training scenarios, role play, and a multitude of other hands-on activities. The learning doesn’t stop after on-site training! You will continue to learn over the next several months as you work with your Franchise Success Representative to keep your business on the right track.

For more information, visit the Training page.

5. What is the market opportunity for a CMIT Solutions franchise?

The market opportunity for a CMIT Solutions franchise is significant, particularly within the small and medium-sized business (SMB) sector. There are 33 million SMBs in North America, and they collectively spend $1.94 trillion on IT annually, with $64.86 billion specifically on cybersecurity. These businesses consistently invest 3-5% of their revenue in IT, underscoring the growing demand for reliable and comprehensive IT services, which CMIT Solutions is well-positioned to provide.

For more information, visit the Market Opportunity page.

6. How do I make money with a CMIT Solutions franchise?

CMIT is looking for franchise candidates from diverse professional backgrounds, including sales, technical fields, project management, marketing, and finance. While experience in these areas can be beneficial, the key to success lies in having a strong work ethic and a clear entrepreneurial vision. CMIT provides comprehensive training in all aspects of the business, ensuring that franchisees from any background have the tools and support needed to build a successful business.

For more information, visit the CMIT Solutions business model page.

7. What type of franchise candidate is CMIT looking for? 

CMIT franchisees come from a variety of backgrounds. Sales, technical, project management, marketing, and finance experience is helpful when starting up; however, a strong work ethic and entrepreneurial vision are what truly make the difference. CMIT offers extensive training in all functional areas to help owners from all backgrounds succeed in creating a successful business. 

For more information, visit the CMIT Solutions candidate page.

8. How does marketing work? How does the franchisor support franchisees with marketing? 

CMIT provides a robust marketing system that is built on a multi-touch, multi-channel approach. Our system, which we have coined our ‘Marketing Playbook,’ provides you with campaign assets for you to execute in your local markets to drive lead generation for your business. 

Our Marketing Playbook provides a digestible outline of executable marketing efforts that move the needle for your business. Our system breaks it down–week by week–to help you easily manage your efforts and stay on track! The Marketing Playbook also provides direction on budget spend in each channel, how-tos, best practices, and much more.  

For more information, visit the marketing page.

9. How many employees will I need? 

Within the first 90 days of launch, you will need to have a technical resource (contractor, full-time hire, or third-party support). As you grow, you will also hire additional technical support staff. 

10. How much are royalties? 

CMIT franchisees pay 6% of their gross revenue in royalties. This royalty supports brand and infrastructure building to help the CMIT network grow as a whole.  

11. What is the timeline to open? 

Upon completion of the CMIT Discovery Process and signing of the Franchise Agreement, the franchise will be awarded. After completing a pre-training franchise opener program that lasts between one to five weeks, participants move on to a two- to three-week training program that may or may not be consecutive. The last day of launch training is the official launch of your own CMIT franchise. 

12. What makes CMIT different from other IT businesses? 

CMIT Solutions differentiates itself by offering comprehensive managed IT services with a proactive approach to monitoring and maintenance, minimizing downtime for clients. As a franchise network, each location is locally owned, providing personalized support backed by the resources of a national brand. Additionally, CMIT specializes in serving small and mid-sized businesses, with a strong focus on advanced cybersecurity and tailored IT solutions.

13. What type of assistance is provided after opening my franchise? 

After attending training, each new franchisee will receive additional coaching and support through weekly checkins with a Success Manager for 90 days. After that, each new franchisee will be automatically enrolled in our Franchise Success Representative Program for the following 6 months. Additional coaching and support is always available outside of these programs. CMIT also offers quarterly continuing education to the whole system, weekly office hours for each major facet of the business, and a multitude of resources located on our internal learning management system. 

For more information, visit the peer-to-peer page.

14. Can I be an absentee owner of my CMIT franchise? 

No, CMIT Solutions is a full-time business that requires active participation. While your business will grow, allowing you to hire professionals to handle some day-to-day tasks, it’s essential to keep your hands on the wheel to ensure clients are served properly. Your role as a business advisor and community resource remains critical, as providing the necessary expertise and leadership is key to fostering client relationships and driving continued success.

15. Can I have a partner and can my partner come to training? 

Yes! Both you and your partner can come to training. As the franchisee, you are required to attend the initial training. You can have a business partner who is also encouraged to attend training. CMIT encourages a collaborative environment and welcomes all stakeholders who want to be trained. 

16. How do I get a copy of CMIT’s Franchise Disclosure Document (FDD)? 

The FDD outlines in detail the partnership between the franchisor and the franchisees, and you will receive the CMIT Solutions FDD during our Discovery Process. First, our Franchise Development Managers will discuss the business opportunity and collect preliminary information to determine whether you qualify for the franchise investment.