Many professionals dream of taking control of their careers, but few take the leap with as much intention as Nikhil Jagga. After two decades in corporate America and consulting, he wasn’t looking for a way out—he was searching for a way forward. Today, as the President & Chief Technical Advisor of CMIT Solutions in White Plains, NY, Nikhil is using his expertise to empower businesses, nonprofits, and his local community.
A Business Fueled by Purpose
Starting a business is rarely a solo journey. For Nikhil, the decision to invest in CMIT Solutions was one that his entire family embraced. His goal was simple: use his technology and business acumen to create real, local impact.
“My corporate career was fulfilling, but I wanted more flexibility in my life while still doing work that mattered,” Nikhil explains. “With CMIT, I found a way to blend my experience with my passion for helping organizations thrive.”
By guiding businesses through cybersecurity, IT strategy, and operational challenges, he’s turned his role into more than just IT support—he’s become a strategic business partner.
Technology with a Business Mindset
One of the biggest surprises Nikhil encountered in business ownership was how many companies struggle with operational security beyond just IT.
“For example, many businesses don’t have a structured process for offboarding employees,” he shares. “I’ve seen cases where former employees still had access to critical systems months after leaving. That’s a huge risk.”
Rather than just fixing IT problems, Nikhil takes a proactive approach, helping clients refine their processes to improve efficiency and security. “Technology should drive business growth, not just act as a safety net,” he says.
The Strength of the CMIT Network
Starting a business can be overwhelming, but Nikhil quickly realized that with CMIT, he wasn’t on his own.
“At first, I didn’t fully grasp how powerful the CMIT network was,” he admits. “But after a year of engaging with other franchisees, I realized the immense value of learning from others.”
Through mastermind groups, deal desk collaborations, and shared best practices, he taps into a collective wealth of knowledge. “The network isn’t just support—it’s an accelerator for success.”
Winning Against the Odds
Every entrepreneur faces unexpected wins and challenges, and Nikhil’s journey has been no different. One standout moment came when he pursued a deal he initially thought was out of reach.
“I almost didn’t submit the proposal because I thought there was no chance,” he recalls. “But I went through with it, and to my surprise, they said yes immediately. It was a great reminder—sometimes, the biggest wins come from just showing up.”
A Vision for Long-Term Growth
For Nikhil, CMIT Solutions is more than just a business—it’s an asset that represents long-term stability and opportunity.
“I’ve started to see this as something I can pass down,” he reflects. “Back home in India, many businesses stay within families for generations. That thought has shifted my mindset about what’s possible.”
Advice for Future Franchise Owners
For those considering business ownership, Nikhil offers three key takeaways:
- Clarify your ‘why.’ “Owning a business requires resilience. You need a strong, personal reason to keep pushing forward.”
- Leverage the network. “Having a support system makes all the difference. CMIT’s franchise community is an invaluable resource.”
- Tell your story. “Success isn’t just about offering great services—it’s about building relationships and sharing how you can help.”
As he continues to grow his business, Nikhil remains focused on creating impact, strengthening his community, and inspiring others to take control of their professional journeys.
“The best part isn’t just closing deals,” he says. “It’s knowing that we’re making a real difference for businesses and organizations every day.”
