The franchise has followed a strategic growth plan over the years, providing a comprehensive suite of IT solutions. These include data protection, disaster preparedness, cybersecurity, mobility, cloud computing, and compliance. SMBs lean on CMIT Solutions to attend to their computing needs so they can focus on their specialty. In late 2018, the private equity firm Craftsman Capital purchased CMIT Solutions. The equity firm has focused on long-term strategic growth and strengthening support systems at the franchisee and franchisor levels.