OUR SERVICES

When looking for computer franchise opportunities, it’s important to understand the kind of services your prospective business has to offer. CMIT has developed a variety of proactive IT packages that can solve different needs for different types of businesses. But all of our offerings fall under the managed services model, which relies on proactive maintenance and monitoring at a steady, predictable cost. Business owners want to know what they can expect from a business partner: the level of service and support they’ll receive, how much it will cost each month, and how dependable the service will be. Our flexible service mix enables CMIT franchisees to provide this, along with the ability to craft custom tailored solutions and still have opportunities to upsell services. This structure produces stable, easily predictable pricing for clients (which they love) while also enabling franchisees to rely on a powerful recurring revenue model.

CMIT CLIENTS GAIN “PEACE OF MIND”

Our completely managed IT services allow our clients to leave the IT worries to us so that they can worry about the bigger picture: increasing revenues, recruiting and retaining clients, and providing the kind of customer service that most small business owners pride themselves on

EVOLVING SERVICES / RESEARCH & DEVELOPMENT

Although our Managed Services packages form the core of our products and services, we offer others as well based on evolving needs and extensive industry research and development:

  • We can do one-off project work — installing servers, implementing cybersecurity measures, and implementing PCI and HIPAA-compliant systems — for offices of all kinds.
  • Based on new technology needs, CMIT Solutions continues to add product lines that deliver significant value to our small business customers.
  • In addition, CMIT offers a wide range of solutions that can easily be combined with our Managed Services packages to assure that the customer’s unique requirements are met. In other words, we sell peace of mind and services that allow business owners to do what they do best: run their businesses.
  • We serve a market that has intense (and ever-evolving) needs. To stay on top of this, we invest heavily in primary market research so that we can better understand the wants and needs of our market. No other technology services company has the resources or the inclination to conduct the kind of primary research that we do. Identifying trends and making sense of market needs allows us to respond more precisely. Many of our competitors are either dreading or ignoring the impacts of cloud, mobility, and data security. They do so at their own peril while we embrace these trends.
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