CMIT Solutions, Inc., has grown into the leading provider of IT solutions for small businesses by recognizing demand, harnessing the power of local offices run by entrepreneurs, and remaining ahead of the game with the most current and most reliable technology solutions.
HELPING PEOPLE WITH THEIR COMPUTERS
We started in the 1990s as an emerging IT services company that helped people operate their home computers. The company began franchising in 1998 and quickly realized the needs that local business had for IT services. As the use of computers for business gained widespread adoption, small businesses were attempting to adopt a range of applications once available only to large companies. And when they failed, business owners fell back on expensive, inefficient break-fix solutions, the only option available at the time.
Evolution Offers Huge Opportunity
By 2002, small businesses accounted for 80% of our revenue, even while only making up 20% of our customer base. It became obvious which market offered the greatest opportunity, and in 2004, we formally changed our name to CMIT (Completely Managed Information Technology) Solutions, Inc. Since then, we’ve prided ourselves on remaining on the cutting edge of IT services for the SMB market.
LEADERSHIP FOCUSED ON UNIT PERFORMANCE
Jeff Connally, a former IBM executive, joined our board in August 2005. A year later, Jeff became CMIT Solutions’ president and CEO, guiding a technology franchise company that’s expanded to more than 150 units run by 121 franchise partners. Our system is growing in both raw numbers and per-unit profit, and we’ve experienced double-digit same-office sales revenue increases for the past four years.
“At CMIT Solutions, we’re committed to serving clients in the small to medium-sized business realm with the best IT service on the planet,” Connally says. “But we can’t do that without our talented franchisees, many of whom have come into our system with entrepreneurial dreams and blossomed into successful owners. How is that possible? It’s all about leverage — from day one, we work hard to drive down your costs, increase your margins, and provide the kind of benefits that other franchisors don’t offer. Three of the most important aspects of the CMIT system that we consider integral to business success — marketing support, product development and partner management, and collaboration — come automatically built in to our system. That gives you the opportunity to build a valuable asset, position yourself for greater success, and take hold of your destiny.”